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Worked with Joe and got amazing floors! Awesome service from the showroom to install! Extremely happy with them and the professional service. I have 2 more rooms that I will be calling for!
Should be Six Stars. Had vinyl faux wood look planking installed in two large areas - one with dated hardwood and the other carpet. Got two quotes: one from Five Star and the other from Brand X north of us. Brand X needed a full demolish by someone other than themselves that included tearing up the old hardwood, removing baseboards, etc. Joe did not. Brand X wanted a contractor paid by someone else to make sure the floor under the carpet was perfectly level. Joe did not. Brand X offered a medium grade planking while Joe offered a higher grade with cork backing. Here's the kicker: Joe's full-service quote was 33% less and we didn't have to hire a demo team and suffer the absolute mess that would have happened. Thanks to fellow Yelpers we felt confident that Five Star was a safe selection so fast forward to installation. Being a grumpy pessimist in my senior years I can only be stunned with the professionalism, knowledge, care for my personal property, and skill of our installation crew of Jerry, Jose and Eddie. An especially challenging area around a rough stone fireplace was impeccably addressed. My commercial contractor building site managing engineer son-in-law was even impressed. Jerry is nothing short of awesome (not to take credit away from Jose or Eddie, of course). These guys know their, umm, stuff. Bottom line I'm here to tell ya if you go anywhere but Joe's Five Star you're out of your mind. Pros: cost effective, skilled, South County locals. Cons: none.
These guys were my savior when it came to the installation if my new bamboo flooring and new carpet. Excellent pricing and very professional workers. From the office, Andrea, who was fantastic in scheduling in my crazy time restrictions to the owner who made it all come together. I would most definitely recommend their services
An honest company that delivers on what it promises. The office and carpet area is not "plush" but you get really good prices that will be hard to beat. Don't be put off by appearances but do check them out.
Five star flooring was AWSOME ! Joe an his crew did a beautiful job installing our floor. He helped us pick out what floor to install. An it is beautiful
Enjoyed working with five stars. From picking floors to installation, everything went well. I was most inpressed with their installers and how quickly yet beautiful work they can do . My house is about 2,000 square feet, total job was about $12,500. They require a 2,000 downpayment and complete payment upon completion. I had my floors and carpet installed within two weeks of ordering.. They did the laminate in one day and the carpet the next day.
I did a "rio laminate" with a two toned grey carpet and a vinyl in the laundry room that matched the "rio"
Contracted through Lowe's to remove old carpet, level the 2 rooms and install vinyl planks. The quoting process at Lowe's was a mess but the installation that Five Star floors had completed is worthy of the five stars here on Yelp.
They stated how long it would take, we're professional, showed up on time and cleaned up after. Very happy with how our new floors look!
We've been looking for carpet for 2 years and Joe and his guys were great. Joe knows his carpet and was so knowledgeable and helpful!! We were very pleased with the price.
Edgar and Eduardo came to the house to install our carpet. They were extremely careful with moving furniture, professional and courteous. We had a problem with our living room because our tile was higher than the carpet. They told us we needed to put in additional plywood to make the carpet even with the tile; however, let us make the decision. They called Joe to get a quote and took care of everything, including going to the store to buying it. Joe was immediately available to help with this problem. Also, we were concerned that all this would take more than a day, but they stayed until the work was done. Our furniture was assembled and put back into places. All I can say is that Five Star Floors was amazing and we are so pleased with their work!!
We purchased our hardwood floors through Lowe's, and Lowe's contracted "Five Star Floors" to do the installation. Joe came by to do the initial measuring and estimate, and he was very knowledgeable and responded informatively to the many questions I had.
Jerry and his crew did the actual installation, and I have to say, we could not be more happy with the results!! They worked diligently throughout the day, over the course of a few days to get the job done in a timely manner. Jerry was very informative and answered all of our questions and concerns before he even began our installation. He is a really hard worker, and it shows in the excellent workmanship! We are extremely happy with the results and would highly recommend this business!
The owner Joe gave us several options and quotes to meet our budget and preference. The carpet was installed in a timely professional manner. It looks great! I love the color, padding is so comfy and our rooms look awesome! Highly recommend Five Star flooring.